DO:
- Keep the arrangement in a room temperature environment.
- If dust collects after a few months remove it lightly using a duster.
- Keep the lid on the side of the bottom of the box.
- Be mindful when carrying the arrangement; it's a very delicate product.
DON'T:
- Do not water the florals/plants.
- Do not expose the florals to direct sunlight.
- Do not place anything into the florals as they can crush and damage the florals.
- Do not remove the florals from the box or vase, they are secure and happy there.
- Do not allow florals to have direct contact with light-colored fabric or surfaces, as staining may occur.
- When cared for properly, your luxury eternity arrangement can last up to a year with minimal effort, no watering, and no maintenance.
For all orders exceeding a value of 300AED shipping is offered for free.
Returns will be accepted for up to 5 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
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